My Experience

Current - CTO and Chief Digital Operations Officer, Hudson's Bay Company

I am currently responsible for leading the technology and digital strategy for HBC,  with a focus on aligning the end-to-end customer experience through data  and digital innovation across the enterprise and HBC’s banners in North America. With my appointment, HBC is aligning its digital operations and technical teams under a single Center of Excellence.      

Current - Corporate Director - World Fuel Services

I currently serve on the Board of Directors of World Fuel Services Corporation, a Fortune 100 company. WFS provides marketing and financing of aviation, marine and ground transportation fuel products and related services to commercial and corporate aircraft, petroleum distributors and ships at more than 3,500 locations around the world.

Current - Corporate Director - Verint Systems Inc.

I currently serve on the Board of Directors of Verint Systems, Inc.  Verint  is a global leader in Actionable Intelligence® solutions.   For over two decades, Verint has developed domain expertise and market  leadership in the areas of Customer Engagement and Cyber Intelligence.  

Current - Corporate Technology Advisor

Corporate Technology Advisor to CEOs and Senior Executives across a diverse set of clients focused on Digital Strategy and Operations, Software Product Strategy, Cyber Security, Systems Integration, Blockchain, and Artificial Intelligence.

Previous CIO and CTO Assignments

My last assignment was Executive Vice President Technology Operations and Innovation, and Chief Information Officer at CVS Health, a pharmacy innovation company and Fortune 7 Corporation. At CVS Health, I was responsible for all aspects of technology enterprise-wide, including running CVS’ digital business unit. In addition, I was responsible for client operations for CVS/Caremark - with a staff of 10,000 associates. 

Prior to CVS Health, i was Chief Information Officer at Avaya, a leading global provider of business communications applications, systems, and services.

Prior to Avaya, I served as Executive Vice President - Chief Information Officer and Corporate CTO for GSI Commerce, a leading world-wide provider of outsourced eCommerce and digital technology solutions for a diverse set of high-profile clients.


Prior to GSI Commerce, my previous twelve years were spent managing various disciplines within Merck & Company’s Information Technology organizations. Most recently, I was divisional Chief Information Officer for two divisions of Merck’s core pharmaceutical business. 

Prior to this assignment, I spent ten years building and managing various aspects of a 1600+ person technology organization within the nation’s largest Prescription Benefit Management firm – Medco Health Solutions, a former wholly-owned subsidiary of Merck & Co. My last assignment at Medco was Chief Information Officer and General Manager of (then the world’s largest Internet pharmacy).

Contact Me

Drop me a line!

Stephen J Gold Advisors